You can return any new or unused item within 90 days of the date your item was shipped and we will refund the full purchase price. We cannot accept returns on custom ordered items. If your product has been used, see warranty return instructions
If your item included any “special offer free parts”, these must be returned at the same time or their value may be deducted from your refund.
You do not need to contact us before you return an unused product. Simply complete the Return Exchange form, link is at the bottom of this page. Once you’ve filled out the form, place it in the box or boxes to be returned with the part(s) to be returned. When returning items use registered post or some other method that allows you to track the items.
You can return your parts directly to the following address:
Petrolhead Heaven
Attention Returns Department
PO Box 229
Indooroopilly Centre Q 4068
If you have any further questions, please contact us email or by telephone 02 9771 5250.