Return Policy

If you’re not satisfied with our products or our service, we’ll refund your money.  Just return any new or unused part within 90 days of the shipping date and we’ll refund the purchase price.  To avoid any delays when making a return, you must include all of the packaging and all of the parts.

All returns are subject to inspection. Any part that, in our opinion, shows evidence of being used or installed contrary to manufacturer’s instructions and/or subjected to improper handling, packaging, or shipping by the customer will not be eligible for exchange, refund, or warranty consideration. We reserve the right to charge a restocking fee or refuse any exception.

Petrolhead Heaven will not accept any product that appears to have been used unless there is a valid warranty issue as defined by the manufacturer/vendor. An inspection process may take place to verify the product meets the warranty criteria. Products used in racing or off road conditions are only warranted against manufacturer defects prior to installation.

Inspections of returned merchandise to Petrolhead Heaven are completed within seven business days of receipt of the return. Additional time may be needed if the merchandise must be returned to the manufacturer/vendor for further testing.

Petrolhead Heaven cannot accept returns of custom ordered parts. Videos, software and copyrighted material cannot be returned for refund once they are open. We reserve the right to refuse any exceptions.

Useful Links

• Return address
• Warranty Information